Terms & Conditions
Last updated: 2026 · Applies to a1windshield.glassleads.app
These terms cover your use of this website and the auto glass work we perform. By using this site or booking work with us, you agree to them. Nothing here removes any right you have under your state's law that cannot be waived.
1. Who you are dealing with
ABC Auto Glass, with our place of business at 132 Duvall Lane, Gaithersburg, MD 20877.
2. Quotes and estimates
Any figure we give you before we have seen the vehicle is an estimate, not a fixed contract price. We work to make estimates accurate — that is why we ask for your VIN, which identifies the exact glass your vehicle takes — but the final price depends on the glass actually required and the work actually needed. If the job differs from what was described, we will tell you the revised price and get your authorization before proceeding. We will not do work you have not agreed to.
Repair versus replacement
We will tell you honestly whether your damage can be repaired or needs replacing. A repair is only appropriate while the damage is small, away from the edge of the glass, and outside the driver's primary line of sight. If we recommend replacement, it is because a repair would not be safe or would not hold.
3. Safe drive-away time
After a bonded glass replacement, the adhesive needs time to cure before it can perform in a collision. That period — the safe drive-away time — is set by the adhesive manufacturer's specification and varies with the product, temperature, and humidity on the day. We will tell you the applicable time before we finish. Do not drive the vehicle before that time has elapsed; doing so can compromise the bond, and any resulting failure is not covered by our warranty.
4. Lifetime Warranty
At Auto Glass Experts, our work comes with a lifetime warranty. Our workmanship is guaranteed for as long as you own your vehicle.
5. Insurance work
If you file a claim, we work with your insurance company on your behalf, but our customer is you. You are entitled to choose your own repair shop; your insurer cannot require you to use a particular one. Your policy's coverage and deductible are set by your insurance contract, not by us, and we will confirm what applies before work begins.
6. This website
The content on this site is provided in good faith for general information about our services. Review figures shown on this site are drawn from our live Google Business Profile at the time the page was generated. We may update this site and these terms at any time; the version published here applies.